The AI employee for your online store.
Delegate the running of the shop the way you would to a colleague. Cedric connects to Shopify or WooCommerce, Stripe, your inbox and your campaign tool, then finds the order, drafts the refund, watches the stock and writes up the week.
Works in
100K credits ($50) included. No card. 3,000+ tools. Approval before money moves.
- Sales performance review
- Pricing v2
- Pilot next steps
Send a weekly report to our investors
Stop living in the admin.
Most store work is lookups and small changes: where is the order, how many are left, refund this one, tell the customer. Cedric does that from the channel, and asks before money moves.
Ask for the outcome instead of clicking through the admin. Cedric finds the order, checks the stock, works out the refund and writes the customer back.
Your return window, your reorder points, the supplier who is always late, the customers worth keeping. Tell it once and the whole team has it.
Low stock, failed payments, a spike in delivery questions. Cedric raises them in the channel on the day, not on Monday when you open the admin.
From Tom Brandt
I ordered two and one was broken in the box.
The message
Order #1042
The order
The decision
Refunded $24, replied to Tom, noted it on the order.
Third cracked mug this week. Same batch.
The follow-up
ShopifyWooCommerceStripe
MailchimpGmailSlack
Google AnalyticsCreated and used by people from
One teammate for the work the shop makes every day.
Not a chatbot on the storefront. A colleague in your channel with the keys to the admin, the payments and the lists.
This morning
Orders and fulfilment
Find any order with its line items, payment and shipping status. Mark it fulfilled with tracking, or chase the one that has not moved.
See the example →
Refunds and payments
Revenue, payouts, failed charges and chargebacks answered from the live account. Refunds are worked out to the cent and wait for your yes.
See the example →Stock, main location
Stock and reorders
Stock per location, variations under the reorder point raised before they sell out, and the reorder prepared for you to approve.
See the example →Hi Tom, it left us on Tuesday and is out for delivery today. Here is the tracking.
Customer questions
Where is my order, can I change the size, did the refund go through. Cedric finds the answer in the store and drafts the reply with it in.
See the example →To 4,180 subscribers, via Mailchimp
The Slate mug is back, and the aprons came in two new colours.
Campaigns and lists
How the list is growing, what the last send actually did, and the next campaign drafted from the products that are back in stock.
See the example →Revenue by channel
The week's numbers
Store sales, payouts, traffic and ad spend joined into one report, posted every Monday without anyone exporting a thing.
See the example →Choose the routine that looks like your shop.
Shopify store
Orders: overnight orders read, payment risks flagged
Fulfilment: what shipped, what is stuck, tracking checked
Payments: failed charges and chargebacks pulled
Inbox: delivery questions grouped, replies drafted
Campaign: yesterday's send scored against the last one
Traffic: where the day's visitors came from
Posted: the morning summary, in your channel
WooCommerce store
Orders: new orders with totals and payment status
Coupons: which codes ran, and what they cost
Stock: variations under the reorder point, listed
Payouts: what landed in the bank, against the orders
Lists: subscribers added since yesterday, by source
Ads: spend against revenue, promo codes checked
Posted: the morning summary, in your channel
Ask once. Get the store's week every Monday.
@CedricEvery Monday, post how the shop did last week.
every MondayPulls orders and revenue from the store
Checks payouts, refunds and failed charges in Stripe
Reads traffic and ad spend for the same days
Compares it all with the week before
Posts the summary where the team works
Result. Nobody exports a CSV again.
Revenue, weeks 31 to 36from Shopify
The two things that cost you a customer.
When an order goes wrong
@Cedric Tom says one of his two mugs arrived cracked. Can we refund just the one?
Order #1042, paid, delivered on 30 August.
2 × Slate mug, $24 each$48 + $6 shippingPartial refund, one mug$24Slate mug in stock14, if he wants a replacementResult. The customer has an answer in two minutes, and the money moved only when you said so.
Before something sells out
Two lines will not last the week.
- Slate mug: 4 left, selling 9 a day
- Linen apron, sand: 11 left, selling 3 a day
The mug is on the campaign going out Friday. Worth pausing that block.
Result. You hear about it three days early, not from a customer.
The marketing you keep meaning to do.
Find the customers who stopped
@Cedric who used to buy from us and stopped?
214 people, two or more orders, nothing since May.
- Worth: $18,400 in past orders
- Bought most: mugs and boards
- Still subscribed: 186 of the 214
Segment built in Klaviyo. I can write them a note about the restock.
Result. A list worth emailing, not a guess.
Write the campaign
@Cedric yes, and put it on Instagram too.
Both drafted from what is back in stock.
To 186 lapsed customers, via Klaviyo
You bought one in March. It sold out twice since. It is back, and so are the boards.
Result. The email and the post, ready for your yes.
See what actually sold
Your revenue page is ready.
- Direct 46%
- Email 33%
- Ads 21%
Store, email and ads, joinedliveResult. You spend on the channel that pays, not the one with the best dashboard.
Know what the returns are really costing.
Refunds and chargebacks are easy to wave through one at a time and expensive to add up. Cedric adds them up, groups them by cause, and tells you when one product is behind most of them.
@CedricWhat did our refunds and chargebacks cost us this week?
on request, or weeklyPulls refunds and chargebacks from payments and the store
Matches each one back to its order and product
Groups them by reason, and by batch where there is one
Checks the tracking on anything marked not received
Prepares the evidence for the disputes worth fighting
Drafts the supplier note when one product is behind it
Result. The cause, not just the total. Disputes and supplier claims stay your call.
Yara Nasser10:02 AM
@Cedric what did our refunds and chargebacks cost us this week?
CedricAPP10:03 AM
$1,284 across 19 refunds, plus 2 chargebacks at $138. ⚠️ 11 of the 19 are the Slate mug, all from the batch that shipped 2 to 6 September 🕒 2 chargebacks, both marked "item not received", both delivered per the tracking ✅ 6 ordinary returns, inside the window 📦 The mug is the story, not the total. Supplier note drafted. 📒 Stripe has the evidence for both chargebacks, ready to submit.
Answers are not the same as finished work.
A chat assistant can tell you how to find slow-moving stock. It cannot open your store, count it, and draft the reorder.
Cedric works inside the shop you already run. It reads the catalog, the orders and the payments, does the steps, and comes back with the thing you asked for.
A chat assistant
What is about to sell out?
Here is how to find low stock:
- Open your store admin
- Export the inventory report
- Sort by quantity
- Compare with the last 30 days of sales
- Reorder anything under two weeks of cover
Cedric
@Cedric what is about to sell out?
Two lines, counted against the last 30 days.
Slate mug4 left, 2 daysLinen apron, sand11 left, 4 daysHow to set it up
Four quick steps, anyone can do it.
Cedric is ready
Welcome. Link a tool or two, add me where your team talks, and ask away.
Connections
- Gmail✓ Connected
- Calendar✓ Connected
- StripeConnect
- GitHubConnect
- NotionConnect
- SheetsConnect
- DriveConnect
- and 3,000 more
Cedric is joining the call
Weekly standupThu 10:00
Fabienne
Reto
NadjaCall ended, 24 min
@Cedric book calls with the new leads
Booked. All three on Thursday.
Thursday3 calls
Plugs into everything you already use.
Ask in plain words, and Cedric works the tools behind the ask: it drafts the email, books the meeting, updates the CRM, and pulls the report. Connected once, from the chat.
Private, in your control,
and Swiss based.
Private.
In your control.
Swiss based.
FAQ
Start free with 100K credits, worth about $50. No card is required.
Shopify and WooCommerce for the catalog, orders, stock and coupons, Stripe and PayPal for payments and payouts, Mailchimp and Klaviyo for lists and campaigns, plus your inbox, your analytics and your chat app. Connecting one takes a minute and happens the first time a job needs it.
No. It works out the exact amount and the order it applies to, then asks. The same goes for cancelling an order, editing its contents or changing a price. Reading the store has no side effects; anything that moves money waits for your yes.
It can read the message, find the order with its payment and shipping status, and draft the reply with the tracking or the refund already in it. The reply sends when you say so, or automatically once you have told it to.
Ask once and it checks stock per location on a schedule, raises the lines that are about to run out, and prepares the reorder for you to approve. It cannot place a purchase order with a supplier who is not connected.
GDPR compliant, and it never trains on your data. Sensitive actions wait for your approval.
Give your store another pair of hands.
Get started for freeStart with 100K free credits. No card needed.