Slackbot comes with Slack. Viktor is someone you hire.
Two AI agents that live in Slack, built for different teams. Here is who should pick which, and where a third answer fits. Every Slackbot and Viktor detail was checked on their own sites on 25 September 2026.
- Slackbot is Slack's built-in agent. It searches your Slack history, connected apps and the web, and sees only what the person asking can see.
- Viktor is an app you add to Slack or Microsoft Teams. The whole team shares one instance that writes code and builds working apps.
- Pick Slackbot if you already pay for Business+ or Enterprise+ and want answers with no new vendor. Pick Viktor if you want an agent that builds things and runs long jobs.
- Slackbot comes inside a per-user Slack plan, with 15 messages a member a week on Business+. Viktor sells shared workspace credits from $50 a month.
- Cedric suits a team that talks in more than one place. He joins the calls and keeps one memory for everyone.
What each one is
Slack sells Slackbot as "your AI teammate for the whole team in Slack", and its help center calls it "your personal agent for work". You open it from the top of the Slack window and talk one to one, or tag it into a channel. It searches your Slack history, connected apps and the web, and answers with a report that cites its sources. It also builds dashboards and polls, runs skills your team writes, sets up recurring tasks and works with Jira, Figma, Salesforce, Docusign and more.
Its biggest advantage is one no outside app can copy. Slackbot sits inside Slack's permissions, so it only surfaces what the person asking may see. Slack says every agentic action gets a full audit trail and a human check.
Viktor opens its pitch with "Not a tool. A hire." and calls itself "the AI employee that lives in Slack and Teams", used by 65,000+ teams. Anyone can mention @Viktor, and everyone shares one instance and one context. It has its own computer in the cloud, where it writes and runs code to build web apps, reconcile data and audit ad spend. It connects to 3,200+ tools, offers to build a missing integration, and writes itself notes, called skills, as it learns your team.
One line in Viktor's FAQ matters for fit. Integrations are shared with the whole team, so a connected email account is usable by every teammate through Viktor. Viktor says this suits team inboxes and company tools better than personal accounts. A Private Mode with per-user connections is on its near-term roadmap.
Side by side
Slackbot details come from slack.com and the Slack help center, Viktor details from viktor.com, all read on 25 September 2026.
| Slackbot | Viktor | Cedric | |
|---|---|---|---|
| What it is | Slack's built-in AI agent | An AI employee you add to your chat app | A teammate you add to each chat app you use |
| Where you talk to it | Slack, one to one or tagged into a channel | Slack and Microsoft Teams | Slack and Microsoft Teams, plus Discord, Telegram, the web |
| Setup | On by default in Business+ and Enterprise+ | Install from the app directory, connect tools | Add him to a chat app, connect tools once |
| What it knows | Your Slack history and permissions, plus connected apps | The channels it joins and the notes it keeps | One company memory, the same in every chat app |
| Personal or shared | Personal: each member has their own conversations | Shared: one instance, shared connections | Both: memories and apps can stay private |
| Recurring work | Recurring tasks, three automatic runs a day | Runs a job on a schedule if asked | Scheduled jobs set in a sentence |
| Before it acts | A person signs off on agentic actions | Asks before anything it cannot undo | Asks before he sends, changes or spends |
| Pricing model | Inside a per-user Slack plan, €15 a user (Europe) | Shared workspace credits, from $50 a month | Shared credits on one plan, from $19 a month |
Slack prices are in euros, as slack.com shows them in Europe. Each company defines its own credit, so compare what your real jobs cost per month.
Slackbot or Viktor: how to choose
Start with what you already pay for. If your company is on Slack Business+ or Enterprise+, you already have Slackbot, with no extra cost and no new security review. Try it before you buy anything. Its 15 messages a member a week cover questions and summaries, but run short for someone handing over work all day.
If you run on Salesforce, Slackbot is the obvious pick. Slack is a Salesforce company, and Slackbot's CRM features and Flex Credits run through Salesforce. Slack also says Slackbot will soon work across Agentforce, Tableau and MuleSoft.
Viktor fits better when you want output rather than answers. Because it writes and runs code, it can build an internal tool, reconcile two systems or ship a small web app, then keep the job running on a schedule. It also works in Microsoft Teams. On Slack Free or Pro, where Slackbot is a trial, Viktor's $100 of free credits is the easier way to watch an agent work.
The last question is privacy inside the team. Slackbot is personal by design, seeing what you can see and keeping your conversations yours. Viktor is shared by design, with one instance and one set of connections for everyone. That is simple for company tools, and something to plan around for a personal mailbox until Private Mode ships.
One message
From the call to the record, in one thread
Hannah Berg9:14 AM
@Cedric you sat in on the Halcyon call. Propose the CRM update, and join every customer call on my calendar from now on.
CedricAPP9:15 AM
Will do for every customer call from now on. I sat in the 8:30 with Halcyon for 28 minutes, and Priya Sato joined from their side; she is not in HubSpot yet. I propose adding her to the deal, moving it from Discovery to Qualified, and setting the next step to "security pack by Thursday". Tuesday at 10:00 is free on your calendar for the follow-up.
In Slackbot
Slack lists record updates, meeting prep and call logging among Slackbot's CRM features, with Salesforce as its home ground.
In Viktor
Connect HubSpot and the calendar, and Viktor works across both. It stops for a click on any step it cannot undo.
In Cedric
He sat in the call, so the notes, the record and the invite came from one teammate. HubSpot and Priya heard nothing before Hannah said yes.
Where Cedric fits
Cedric is closer to Viktor than to Slackbot in shape. He is a teammate you add, the whole team can mention him, and he does the work rather than describe it. The differences are about fit.
He works wherever your team talks: Slack, Microsoft Teams, Discord, Telegram and the browser, with one memory behind all of them. A founder answering from Telegram on the road reaches the same Cedric as the team in Slack.
He joins meetings. Paste a Google Meet, Zoom or Microsoft Teams link, or invite his address to the event, and he attends as a named guest. Afterwards he posts notes and action items, which is where the Halcyon update above came from. The meeting to CRM page shows the rest.
He is shared and private at once. What Cedric learns from Hannah's call is there when her colleague asks next week, yet a person can keep a memory or a connected app to themselves. An email, a CRM change or a payment leaves only after a person says yes in the chat.
How each one charges
Slackbot has no price of its own. It comes with the Slack plan, which charges per active user: on Business+, €15 a month billed annually or €18 monthly, as Slack shows it in Europe. Enterprise+ is priced on request and has no weekly message limit. Beyond the limits, Salesforce-connected workspaces can pay with Flex Credits. Slack also says advanced features released after June 2026 may move to usage pricing, with 30 days' written notice.
Viktor bills the workspace, with no per-seat fee. It fronts up to $100 in credits that never expire, with no card. Plans start at $50 a month for 20,000 credits, and unused plan credits roll over for a month. Scheduled jobs spend credits on each run, so how often a job runs matters.
Cedric also bills one plan for the whole team. Sign-up gives 100,000 credits, worth $50 of work, with no card. Starter is $19 a month for 40,000 credits, and Max starts at $99 for 220,000.
Where Slackbot or Viktor is the better choice
If your company already pays for Slack Business+ or Enterprise+, start with Slackbot. It adds no vendor, and it respects Slack's permissions down to the private channel.
If Salesforce is your system of record, Slackbot is built around it, from CRM updates in Slack to Flex Credits billed through Salesforce.
If you want an agent that writes code and ships working software, Viktor is made for that. Its pricing page shows it building a deal-desk app on live HubSpot and Stripe data, then inviting fourteen reps to it.
If you want one AI employee with one context and one bill, and your connections are company tools, pick Viktor. Its shared model is built for that.
Running Slackbot next to Viktor or Cedric is a normal setup. Slackbot handles each person's own search inside Slack, and the other takes the work that has to leave Slack.
FAQ
They suit different teams. Slackbot fits a company already on Business+ or Enterprise+ that wants answers inside Slack's permissions. Viktor fits a team that wants one shared agent to build tools, in Slack or Teams.
Free and Pro workspaces get a limited trial. Ongoing access comes with Business+, at 15 messages a member a week, and with Enterprise+, which has no weekly cap.
Viktor's Team plan comes in tiers: 20,000 credits for $50 a month, 30,000 for $75, 40,000 for $100 and 80,000 for $200. Larger tiers sit above those, and Enterprise is custom. There is no per-seat charge.
Yes. Cedric is an app you add to Slack and mention as @Cedric in any channel he is in. Slackbot stays where it is for each person's own questions.
One teammate, wherever your team talks.
100,000 free credits, no card. Add him next to Slackbot today.
100K credits ($50) through Slack, Teams, Discord, Telegram or WhatsApp, 50K ($25) with Google. No card needed.